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    Customers can contact THAIEPAY Department by visiting us directly at our office, by phone or e-mail. Our friendly staffs are always ready to assist you. You can review more details about Contact Us below.



PORAR WEB APPLICATION Co., Ltd (THAIEPAY Department)
9/5 soi. Ratchadaphisek 18, Ratchadaphisek road, Huaykwang, Huaykwang, Bangkok 10320, Thailand
Tel: (+66)2694-0295-9 Fax: (+66)2694-0293
E-mail: support@thaiepay.com


Email:
Information Center  info@thaiepay.com
Customer Service support@thaiepay.com
Billing billing@thaiepay.com

THAIEPAY Office Map (Click for Enlargement)
THAIEPAY Office Map (Click for Enlargement) 




FAQ



To be more convenient for customers to solve their problems themselves, we have provided all Questions-Answers regarding our THAIEPAY service at http://faq.thaiepay.com . However, we also summarize Questions-Answers as listed below for you.


FAQ for Merchants FAQ for Buyers
How does the THAIEPAY system pay income back to its merchants?
Why MasterCard service is not available?
Does the THAIEPAY system accept foreign currencies?
Why don’t I receive a confirmation e-mail, although the customer has completed a payment since a few days ago?
How does the THAIEPAY system pay income back to its clients?
What will merchants do when the order status was changed into HOLD?
What should merchants do if they want to make a Refund?
What should I do if I do not want to send the copy of credit card to THAIEPAY?
What will merchants do when the order status was changed into Charge Back?
What will merchants do when the order status was changed into Request Document?
What is THAIEPAY?
How does THAIEPAY work?
How can stores be sure that THAIEPAY will pay their income back to them in allotted time?
How do clients apply for THAIEPAY service ?
How many services does THAIEPAY offer?
What should I do if I did not receive confirmation e-mail from THAIEPAY?
What should I do if I have not received the products from merchant?
What should I do if I do not want to send the copy of credit card to THAIEPAY?
Using THAIEPAY ADMIN
Why don’t I receive a confirmation e-mail, although the customer has completed a payment since a few days ago?




Contact Form


You can fill in all questions and information you want to know about THAIEPAY in this form. The system will process to send your massages to THAIEPAY staff directly and will follow up your queries further.


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THAIEPAY DEPARTMENT (PORAR WEB APPLICATION CO., LTD.)
9/5 Soi. Ratchadaphisek 18, Ratchadaphisek road, Huaykwang, Huaykwang, Bangkok 10320, Thailand
Tel. +66-2694-0295-9 Fax. +66-2694-0293 Email. support@thaiepay.com

 







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